返金ポリシー

 

Refunds and Exchanges
We aim for you to be 100% happy with your purchase. If you are not happy with your purchase for whatever reason, please inform us by email (orders@colorsuper.com)

Please note, as these are intimate items this must be done within 7 days of receiving your goods.

All items must be shipped within 7 days of notifying us and as long as it is still in a saleable condition, we will be happy to either refund your money to the original payment method or offer an exchange.

Important Information

• All products must be returned in the original condition, with manufacturer's tags including hygiene sticker attached and original packaging for us to accept a return.
  
• Any products returned without a hygiene sticker will not be eligible for a refund.
• Any promotional gift(s) must be returned in order to receive a full refund. 
• Returned swimwear items must be free of hair, cosmetic marks (such as makeup or fake tan), stains (including bodily fluids), signs of use or wear, or exposure to elements. If these are noticed during our inspection, the item will no longer be eligible for a refund or exchange
  
• We reserve the right to refuse returns on any items that do not meet our hygiene and quality control standards. Our inspection process and decision are final. No exceptions will be made. 
  

Please note it is your responsibility to return the item to us and we recommend you get insurance or proof of delivery, as we cannot be held responsible for items lost/damaged in the post.

Please note that any delivery charges for your original order are non-refundable. All sale and promotional items are non refundable. 

Return Address:

Colorsuper
(MRN15325630)
PO Box 3568
Bristol
BS3 9LE
UK England

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.